FAQs

DonorScape 3.0 is the next generation of DonorScape’s online platform for prospect research and intelligence. DonorScape 3.0 uses the same capacity and match methodology that you have relied on, but with a fresh user interface and easy to use workflows. DonorScape 3.0 makes building successful fundraising programs easier and faster, allowing you to understand your constituent’s wealth, corporate and nonprofit affiliations, philanthropic interests, affinity, and propensity to give.

Nothing! Your account will be automatically transitioned when the platform is released this fall. There’s no associated cost to our clients and no action that you need to take in order to experience the new DonorScape.

Some of the differences include a more user-friendly and mobile-responsive interface, new and enhanced features designed to improve the overall customer experience based on your feedback.

Logging in to DonorScape 3.0 will be exactly the same process as logging in to your current DonorScape account. If you haven’t done so already, you can bookmark https://mydonorscape.com for convenient access.

Yes, your username and password credentials will remain the same.

Your screening results will not be impacted in any way except for how they look on your screen. The underlying data and our methodology is not changing – we’re just improving your user experience by making it easier to search for and add new prospects, among other enhancements. Any saved searches will be carried over into the new DonorScape and function in the same ways.

Absolutely! There will be a training webinar hosted on September 21 that will walk through the new interface and common workflows including how to search for prospects, add new prospects, and interpret match data. Sign up for the webinar here – if you can’t join us during the live training you can watch the recordings that will be emailed to current users afterwards.

We will be sending out emails to our current users on a regular basis to keep you informed. You can also stay connected on social media by joining the LinkedIn DonorScape User Group, or following us on Twitter @DonorScape.